Orla Kiely uses a variety of different fabrics for our Bags & Accessories and we always seek to produce our product to the highest quality.
- Due to the nature of our materials please take care when wearing dark clothing or denim as colour may transfer
- Care should be taken to avoid rubbing, contact with liquids, and prolonged exposure to sunlight
- Do not wash your bag
- Do not use cleaning products on your bag
- If you wash your bag and/or use cleaning products we are not responsible for any damage
- We advise using a warm damp cloth to dab and blot any affected areas
- If your bag has a lining we’d also advise keeping the lining away from the wet area as colour from the lining may transfer
All our bags carry a one year warranty, if you experience any problems with your bag, please email our customer service team with a proof of purchase and images of your bag for investigation:
We do not offer a direct repairs service at this moment in time.
We recommend a third party independent repair clinic for any repairs and servicing you may need: