Orla Kiely uses a variety of different fabrics for our bags & accessories and we always seek to produce our product to the highest quality.
Due to the nature of our materials please take care when wearing dark clothing or denim as colour may transfer.
Care should be taken to avoid rubbing, contact with liquids, and prolonged exposure to sunlight.
Please do not wash your bag.
Please do not use cleaning products on your bag.
If you wash your bag and/or use cleaning products unfortunately we are not responsible for any damage.
We advise using a warm damp cloth to dab and blot any affected areas.
If your bag has a lining we’d also advise keeping the lining from getting wet as colour from the lining may transfer.
Unfortunately we don't offer a direct repairs service.
Within the UK we recommend a third party independent repair clinic www.handbagclinic.co.uk for any repairs and servicing you may need.